Data Deletion

Last updated: July 11, 2026

Delete Wooply and connected-platform data

You can disconnect social channels, delete individual workspaces, or request permanent deletion of your Wooply account and associated data.

These instructions apply to data received through Meta products, including Facebook, Instagram, and Threads.

Disconnect a social channel

  • Open Dashboard → Social Channels.
  • Open the channel menu and choose Disconnect.
  • Wooply revokes the channel inside the workspace and stops using its stored OAuth credentials.
  • You can also remove Wooply from the connected platform's app and website settings.

Delete a workspace

Open Dashboard → Settings, locate the workspace, and choose Delete workspace. This removes the workspace, its connected channels, drafts, schedules, posts, and related workspace data.

Delete your account

Send an account-deletion request from the email address associated with your Wooply account. Include the subject “Wooply account deletion request”. We will acknowledge the request within 7 days and complete verified requests within 30 days.

sales@wooply.genhub.me

What is removed

  • Account profile and workspace membership data.
  • Connected-channel metadata and stored OAuth credentials.
  • Drafts, schedules, publishing records, brand knowledge, and uploaded media controlled by the deleted account or workspace.
  • Limited security, fraud-prevention, billing, or legal records may be retained when required by law or legitimate operational obligations.